You need an account for most activities on our platform, including to purchase a course or to submit a course for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Cake College will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on Cake College and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enroll in courses that are appropriate for you. If you are below this age of consent to use online services, you may not create a Cake College account. If we discover that you have created an account that violates these rules, we will terminate your account.
By purchasing a course, Cake College gives you non-exclusive, non-transferable access of the requested content, for which you might have paid all required fees, solely for your personal, non-commercial, educational purposes. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sub-license, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Cake College authorized representative.
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, Cake College will credit back the course fee for you to use for other course purchases. You can request a refund up to 48 hours from the time of purchase, for the following reasons:
– Course is not what was clearly promoted in previews or other promotional material distributed by Cake College in terms of content
– Bad quality of video/sound etc
– Other reason(s) which you need to clearly explain
For all reasons mentioned above, Cake College will examine your request and we have the right to accept or decline your request.
No refund is due to you if you request it after the 48-hour guarantee time limit has passed. However, if a course you previously purchased is disabled for legal, policy or other reasons, you are entitled to a refund beyond this 48-hour limit. Cake College also reserves the right to refund students beyond the 48-hour limit in cases of suspected or confirmed account fraud.
All users are allowed to file up to 3 refund requests per calendar year.
To request a refund, contact Cake College team via email at [email protected] and add “Refund” in the subject field. As detailed in the Instructor Terms (section B), instructors agree that students have the right to receive these refunds.
At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a course that you want a refund for, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive a refund.
We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions and/or discount policies are available only to specific customer groups.
All transactions shall be completed in EURO currency. Payments can be completed via debit/credit card.
Cake College is responsible to generate any appropriate document, after any request by users, proving the purchase.
A5. Content and Behavior
You can only use Cake College for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Terms & Policies and the law, and respect the intellectual property rights of others. We have the right to ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know. Your behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
If you are an instructor, you can submit courses for publication on the platform and you can also communicate with the students who have enrolled in your courses. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any courses, content, and actions you post or take via the platform and their consequences. Make sure you understand the Instructor Terms (section B) before you submit any course for publication on Cake College. Cake College complies with copyright laws. Check out our Intellectual Property Policy (section E) for more details.
We may terminate or suspend your permission to use our platform or ban your account at any time, with or without notice, in case of possible violation of these Terms. We may delete your account and content, and we may prevent you from further access to the platform and use of our services. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
A6. Cake College’s Rights to Content You Post
You retain ownership of content you post to our platform, including your courses. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites. The content you post as a student or instructor (including courses) remains yours. By posting courses and other content, you allow Cake College to reuse and share it but you do not lose any ownership rights you may have over your content.
When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Cake College to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit, with no compensation paid to you.
A7. Disclaimer & Liability
Services and content are provided on an “as is” and “as available” basis. We make no warranties about the suitability, reliability, availability, security, lack of errors, or accuracy of the Services or content. Use of the Services (including any content) is entirely at your own risk.
We may decide to cease making available certain features of the Services or any content at any time and for any reason. Under no circumstances will CakeCollege be held liable for any damages due to such interruptions or lack of availability.
We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
A8. Deleting User Account
You can request your account to be deleted by contacting Cake College support team via email.