You need an account for most activities on our platform, including to purchase a course or to submit a course for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Cake College will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on Cake College and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enroll in courses that are appropriate for you. If you are below this age of consent to use online services, you may not create a Cake College account. If we discover that you have created an account that violates these rules, we will terminate your account.
By purchasing a course, Cake College gives you non-exclusive, non-transferable access of the requested content, for which you might have paid all required fees, solely for your personal, non-commercial, educational purposes. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sub-license, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Cake College authorized representative.
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, Cake College will credit back the course fee for you to use for other course purchases. You can request a refund up to 48 hours from the time of purchase, for the following reasons:
– Course is not what was clearly promoted in previews or other promotional material distributed by Cake College in terms of content
– Bad quality of video/sound etc
– Other reason(s) which you need to clearly explain
For all reasons mentioned above, Cake College will examine your request and we have the right to accept or decline your request.
No refund is due to you if you request it after the 48-hour guarantee time limit has passed. However, if a course you previously purchased is disabled for legal, policy or other reasons, you are entitled to a refund beyond this 48-hour limit. Cake College also reserves the right to refund students beyond the 48-hour limit in cases of suspected or confirmed account fraud.
All users are allowed to file up to 3 refund requests per calendar year.
To request a refund, contact Cake College team via email at [email protected] and add “Refund” in the subject field. As detailed in the Instructor Terms (section B), instructors agree that students have the right to receive these refunds.
At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a course that you want a refund for, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive a refund.
We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions and/or discount policies are available only to specific customer groups.
All transactions shall be completed in EURO currency. Payments can be completed via debit/credit card.
Cake College is responsible to generate any appropriate document, after any request by users, proving the purchase.
A5. Content and Behavior
You can only use Cake College for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Terms & Policies and the law, and respect the intellectual property rights of others. We have the right to ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know. Your behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
If you are an instructor, you can submit courses for publication on the platform and you can also communicate with the students who have enrolled in your courses. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any courses, content, and actions you post or take via the platform and their consequences. Make sure you understand the Instructor Terms (section B) before you submit any course for publication on Cake College. Cake College complies with copyright laws. Check out our Intellectual Property Policy (section E) for more details.
We may terminate or suspend your permission to use our platform or ban your account at any time, with or without notice, in case of possible violation of these Terms. We may delete your account and content, and we may prevent you from further access to the platform and use of our services. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
A6. Cake College’s Rights to Content You Post
You retain ownership of content you post to our platform, including your courses. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites. The content you post as a student or instructor (including courses) remains yours. By posting courses and other content, you allow Cake College to reuse and share it but you do not lose any ownership rights you may have over your content.
When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Cake College to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit, with no compensation paid to you.
A7. Disclaimer & LiabilityServices and content are provided on an “as is” and “as available” basis. We make no warranties about the suitability, reliability, availability, security, lack of errors, or accuracy of the Services or content. Use of the Services (including any content) is entirely at your own risk. We may decide to cease making available certain features of the Services or any content at any time and for any reason. Under no circumstances will CakeCollege be held liable for any damages due to such interruptions or lack of availability. We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions. You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us. A8. Deleting User Account You can request your account to be deleted by contacting Cake College support team via email.
B3. Pricing & PaymentsWhen creating a course, you will be asked to set a selling price for your course. Setting course pricing is solely decided by the Instructor. Value Added Tax (VAT) is applicable to all sales. Cake College is responsible for collecting and remitting that tax to the proper tax authorities. VAT of 24% is included in the sale price you set for your courses. You may also choose to offer your course for free, especially if it’s about a quick technique or advice as a way to increase your followers and boost your reputation throughout Cake College. You give us permission to share your courses for free with our employees, with selected partners, and in cases where we need to restore access accounts who have previously purchased your courses. You understand that you will not receive compensation in these cases. Cake College is solely responsible to create and send necessary financial documents (ie. invoices/receipts) to students who purchase courses. Cake College receives a commission for being the medium that connects students and instructors. For every sale, Cake College automatically withholds a 50% commission. Instructors have access to sales reports (revenue generated) through their User Panel. Cake College makes all instructors’ payments in EURO currency. Instructors are solely responsible to comply with any taxation rules and processes applied depending on their own location. Therefore, instructors understand and agree that they are ultimately responsible for any taxes on their income. Cake College has no responsibility and does not provide information or advice regarding taxation. Cake College acts as the medium to connect students and instructors and is built with the intention to provide a common ground for Cake Design instructors and students to interact, learn and progress in the field of Cake Decorating. Cake College generates sales documents related to course purchases, as well as regarding payouts to instructors. Cake.College platform is free for instructors to use. All features are available at no fee. Cake.College follows a commission-only model. That means we have revenue only if a course is sold. As an instructor you will receive 50% of the sale price you set, per sale. Cake.College requests 50% commission per sale. This covers the marketing support provided to promote the courses, administrative and IT related costs as well as remitting applicable value added tax (VAT) to the proper tax authorities. VAT is included in the sale price you set for your courses. Cake College generates internal monthly statements to track sales for each Instructor. Payments are made when an Instructor has generated at least 300€ in sales (revenue) for the period of last month. Out of the total revenue generated, instructors receive their 50%. If revenue generated is less than 300€ for the period of last month, the revenue generated is being withheld. Withholdings are carried over to the next month and added to next month’s revenue.
In case an instructor CANNOT provide an invoice (ie. not registered business, not self-employed etc), payouts from Cake.College are easily handled via Ruul.io service. Instructors can create an account here. Ruul’s commission rate is 4.5%, covered by the Instructor/Tutor.
In case an instructor CAN provide an invoice (ie. registered business, self-employed etc), payouts from Cake.College can be completed directly into bank accounts. Bank transfer fees may apply and differ per case, while they are covered by the Instructor/Tutor. Even if an instructor CAN provide an invoice, we highly recommend payment handling via Ruul.io service. Instructors may check the service and create an account here.
Cake College internal statements are generated up till the 5th of each month for the period of the previous month. Payouts to Instructors are being completed up till the 15th of each month for the period of previous month and only if the revenue generated (plus any previous withholdings) is at least 300€.
When it’s time for an instructor’s 1st payout, Cake College will ask for either the email address connected with Ruul account, or bank details (account number, holder name, bank name, swift). It is Instructors’ responsibility to inform Cake College regarding any change from that point onwards. Cake College is not responsible for any delays in payments caused due to Instructors’ lack of cooperation in terms of providing the correct financial information.
Instructors can check completed and pending payouts anytime through their dashboard.
B4. Courses’ DiscountsCake College platform supports Course Discount feature. Instructors may create Course Discount for any of their courses directly via their Admin Panel. Instructors are able to decide the percentage of the discount as well as the time period of the offer. Cake College percentage of commission for courses purchased at a discounted price remains the same and is applied in the new discounted price. Discounts are valid for all users. Instructors agree that Cake College has permission to promote discounted courses through all digital and physical media, at anytime, in order to improve site traffic and boost sales. Discounts cannot be created at Cake College sole discretion. However, Cake College admin team has permission to interact with Instructors through any communication channel (email, phone etc.), in order to propose discounts for specific courses in events where we have identified that such an action may improve sales/conversion/traffic.
B6. Deleting Instructor AccountYou can request your account to be deleted by contacting Cake College support team via email at [email protected] In case there is over 300€ generated in sales, you are entitled for payout. Cake College will pay you the outstanding amount at the next payment period, as described in section “B3. Pricing & Payments”. In cases where Instructor’s courses are purchased and still ongoing, Instructors agree to refund the course fee towards all students enrolled, as well as to pass any potential remaining revenue generated in sales to Cake College, in order to have their account deleted.
C2. Data We Collect through Automated MeansIf you register with Cake College or if you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store: – System Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain etc. – Usage Data: Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time etc. – Approximate Geographic Data: An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
C4. AnalyticsWe use third-party browser and mobile analytics services like Google Analytics. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data etc. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
C5. What We Use Your Data ForWe use the data we collect through your use of the Services to: – Provide and administer the Services, including to display customized content and facilitate communication with other users; – Process your requests and orders for courses, products, specific services, information, or features; – Communicate with you about your account; – Manage your account preferences; – Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse; – Solicit feedback from users; – Market and administer surveys and promotions administered or sponsored by Cake College; – Identify unique users across devices; – Tailor advertisements across devices; – Improve our Services and develop new products, services, and features; – Analyze trends and traffic, track purchases, and track usage data; – Advertise the Services on third-party websites and applications; – As required or permitted by law; or – As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
C7. SecurityCake College takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Cake College, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.
C8. Your Rights regarding Your Personal DataYou can access and update your personal data that Cake College collects and maintains as follows: – To update data you provide directly, log into your account and update your account at any time. – To request to access, correct, or delete your personal data, please get in touch with Cake College team directly via email. For your protection, we may require the request to be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
C9. Our Policy Concerning ChildrenWe recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it. Parents who believe that Cake College may have collected personal data from a child under those ages can get in touch with us directly via email.
D1. What Cookies AreCookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Cake College. Cookies also allow us to remember things about your visits to Cake College, like your preferred language, and to make the site easier to use. We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Cake College. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.
E. Intellectual Property PolicyCake College policy is to remove courses from our platform when they are reported as infringing in a copyright infringement notice received from the owner of the original content. It is also our policy to remove all courses from any instructor who is determined to be a repeat infringer (for whom Cake College has received more than two valid takedown notices). We reserve the right to terminate an instructor’s account at any time, including when they post content in violation of the copyrights of others. The fastest and easiest way to submit a report of trademark infringement to us is to communicate directly with our team via email. Before you submit a copyright infringement report, please remember these important things: – We cannot process a copyright claim that is not submitted by the owner of the copyright or its designated agent. This is because we have no way of knowing whether the instructor who published the course you are reporting has received proper permission from the owner to use the content. We may need your electronic signature to confirm that you are the copyright owner or have authority to represent the copyright owner (including if the copyright owner is an organization). – Your copyright claim has to be sufficiently substantiated for us be able to address it. This means: You provide sufficient information for us to contact you, including your full legal name, an email address, physical address, and telephone number; If you are filing a report on behalf of an organization, you include the name of the organization and your relationship to the organization; You precisely identify the original copyrighted material or, if multiple copyrighted works are covered in your notification, you provide a sufficiently representative list of such original material (such as a URL where the material is located); You provide sufficient information for us to locate the reportedly infringing course(s) on the Cake College site (the URL on our website and the exact name of the course and instructor; You add a statement saying: “I declare, under penalty of perjury, that the information in this complaint is accurate and that I am the copyright owner or am authorized to act on the copyright owner’s behalf and I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”. – Knowingly submitting a false or misleading claim of infringement is illegal and you could be held liable and have to pay damages as a result. Cake College reserves the right to seek damages from anyone who submits a notification of claimed infringement in violation of the law. – Consider whether the use of your material in the course is “fair use”. Copyright law includes a “fair use” exception for certain uses of copyrighted content that are considered to be in the public interest. Fair use covers things like criticism, commentary, news reporting, and research. In considering whether a course’s use of your material qualifies as fair use, you should look at: The purpose of the use (whether the course is paid or unpaid, whether the course critiques/parodies/transforms your material); The type of copyrighted work being used (whether your work is factual or creative); The portion being used (whether the course uses small, necessary excerpts of your material or substantial portions of it); The effect on the market for your material (whether potential buyers would purchase the course instead of your material).